Talented and motivated IT professional with multiple certifications and a record of achievement delivering implementation projects in support of organization objectives. Practiced in clarifying business requirements and specifications, implementing innovative solutions, and negotiating with suppliers. o Praised for technical expertise, outstanding management skills and ability to direct all phases of project-based efforts ensuring on time, within budget completion meeting or exceeding all specifications. o Skilled, versatile communicator and facilitator, effective with co-workers, customers, and technical participants at all levels in an organization. o Creative and resourceful problem solver with solid reputation for root cause analysis, resolving complex issues and delivering exceptional customer service. o Personal strengths include exceptional customer focus, disciplined work ethic, broad-based knowledge, strong technical background, adaptability, and flexibility.